IT Security Training Material Templates

1. Nature and role of private security officers
a. Security awareness
i. Private security officers and the criminal justice system
ii. Information sharing
iii. Crime and loss prevention
b. Legal aspects of private security
i. Evidence and evidence handling
ii. Use of force and force continuum
iii. Court testimony
iv. Incident scene preservation
v. Equal Employment Opportunity and diversity
vi. State and local laws
c. Security officer conduct
i. Ethics
ii. Honesty
iii. Professional image

2. Observation and incident reporting
a. Observation techniques
b. Note taking
c. Report writing
d. Patrol techniques

3. Principles of communications
a. Interpersonal skills
b. Verbal communication skills
c. Customer service and public relations